An Armstrong customer once filed a claim for damage to a new machine. Since the damage was not noted on the delivery document and the document was signed free and clear, we ...

With the Great Resignation in full swing, many people are looking to change not only their jobs but their career trajectory. The promise of greener pastures has workers ...

With back-to-school season just around the corner, you may be considering your options for a degree in supply chain management, logistics, operations management, systems ...

Every economy experiences fluctuations of booms (expansions) and contractions (recessions), commonly referred to as the business cycle. Similarly, the freight industry experiences ...

Starting a new business can be daunting, but it's even more intimidating when you're in the midst of an unprecedented pandemic and a highly unpredictable market. (Toilet paper, ...

If you've never moved a flatbed load, especially one that is overweight or oversized, the process can seem daunting. Open lines of communication between the shipper, broker, and ...

A 2019 survey conducted by freight payment technology company TriumphPay revealed that roughly 90 percent of freight brokers do not have a web portal that allows carriers to view ...

In the first installment of this post, we discussed overcoming a prospect's objections and selling them on your business; now it's time to move on to contract negotiations. This ...